Privacy Policy
Last Updated: 12th June 2023
Thank you for choosing Experience Qatar. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.experience.qa (“Website”) or use our services. We value your privacy and are committed to protecting your personal information in accordance with applicable privacy laws and regulations.
Information We Collect
We may collect personal information that you provide directly to us when you use our Website or interact with our services. The types of personal information we may collect include, but are not limited to:
Contact information (such as name, email address, phone number) provided when you make inquiries, request information, or book travel experiences.
Travel preferences and special requirements to ensure a personalized experience.
Payment details, including credit card information, necessary for processing transactions.
Feedback and communication you provide us regarding our services.
In addition to personal information, we may also collect certain non-personal information, such as IP addresses, browser type, device identifiers, and usage data, which is used to improve our services and enhance your browsing experience.
Use of Information
We use the collected information for the following purposes:
To provide and personalize our services, including processing your bookings, managing your travel arrangements, and communicating with you regarding your itinerary.
To respond to your inquiries, provide customer support, and address any concerns you may have.
To improve our Website, services, and overall customer experience.
To ensure compliance with legal obligations and enforce our terms and conditions.
To send you marketing communications, updates, and promotions, subject to your preferences.
Information Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
With service providers, contractors, and other third-party vendors who assist us in operating our Website and delivering our services. These parties are bound by confidentiality agreements and are only authorized to use the information as necessary to provide the requested services.
With our business partners and affiliates for marketing and promotional purposes, subject to your preferences.
In response to a legal request, such as a court order or government inquiry, or as required by applicable laws and regulations.
In the event of a merger, acquisition, or sale of all or a portion of our business, where the transferee will be bound by this Privacy Policy.
With your consent or at your direction.
We do not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Choices
You have the right to review, update, correct, or delete your personal information. You may also choose to opt-out of receiving marketing communications from us. Please contact us using the information provided below to exercise these rights or modify your preferences.
Third-Party Websites
Our Website may contain links to third-party websites or services that are not controlled or operated by Experience Qatar. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Website with the revised effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Experience Qatar
Address: Office 1, Ground Floor, La Maison Hotel, Bin Mahmoud, Doha, Qatar
Email: marhaba@experience.qa
Phone: +974 3019 1237
By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Effective Date: 10th June 2023
